Johnson City Auto Repair

As always, I appreciate your customer service and your endeavor to get repairs done on time when it is possible.

Took great care of me

very good service done in a timely manner,

Diagnosed my problem fixed my truck in a timely matter cost was a little high but the 36000 mile 3 year warranty on the job anywhere in the US made it worth it ! Truck runs better than it ever has !!!

Very responsive to my service requests. Great fast repair on a Diesel engine..

I had called multiple places to see if I could get my car looked at some point last week. I wasn’t in any hurry but every place I called was very rude when I talked to them and they said they doubt they could get me in. So Brian Gong recommended this place and I called. I can’t remember who answered but they were SO nice which meant a lot since I was having a rough week. They were apologetic cause they couldn’t get me in until late in the week but I didn’t even care. They had me in and out in just a few hours on Thursday. I just appreciated how kind they were throughout the process so thank you! I will definitely be coming back here.

Jason and his team helped us out in a time of need. No one wants a breakdown, but it is even worse when you are 400 miles from home. He was forthright and honest and I felt like I had enough information to make a wise decision regarding the repair. You know it's hard to feel like you can trust some mechanics, especially when they know you're in a bind - but not this guy! He put us at ease and even offered to drive us to a rental car location if needed to help us out! If I lived in Johnson City, I would DEFINITELY take my business to Browns Mill. P.S. A tow truck driver who carries a Bible on his dash??? Yep, it makes a difference in the comfort level you have climbing up into that cab with your family!!! KUDOS!

Good place to do business! Work is done in a timely and fair manner,

Towing was quick and smooth. Driver was friendly and knowledgeable. Jason was my tech , and working with him made it a smooth, pleasurable , and stress free experience. Jason went above and beyond to keep me informed on work needed, cost, and amount of time required to complete the job. I would definitely recommend this business for a tow, repair, or both. Getting a warranty on the work and parts was an unexpected and pleasant bonus.

Professional, knowledgeable, honest and thorough. Doesn’t waste your time and staff is friendly and helpful. I live out of town and wait to get my car worked on until I can get over to them. It’s worth it.