I have a great deal of respect for how this shop interacted with me as a customer. They maintain the feel of the average off the street customer just dropping in for something simple, but with me, coming in for a more complex scheduled maintenance on a 30 year old truck, they also recognized that I had a great deal of knowledge on my vehicle and did not talk down to me at any time like I've experienced at other shops which just want to give you their standard service and don't want to be questioned. They ensured that every aspect was explained to my satisfaction and helped me understand all options and make my own choice on how to proceed. Ultimately, I ended up with exactly what I was looking for with a few cost saving measures revealed by their mechanics research. So I'm a happy customer.
Eric, thank you for the thoughtful review and five stars! We enjoyed working with you on your 1996 Ford F-250 7.3 Powerstroke. We appreciate your knowledge of your truck and believe you should always feel heard, respected, and informed about your options. We’re glad our team’s research uncovered some cost savings while helping you get exactly what you wanted. Thank you for trusting Browns Mill Auto & Diesel!
- Browns Mill Auto & Diesel