Johnson City Auto Repair

Had towed here because my Tdi beetle would die at idol. Boost off with another diesel. Runs and drives fine. Just wouldn’t idol. Needed it diagnosed. Called before I towed it here. The air box and intake tube were not on(in the floorboard) when I called 4 days later was told “we don’t want to touch it” we had a short conversation about it. Ask if they hooked a scanner to it “no” was their answer. That’s why it’s there. Please do that… called back 4 days later. They informed me was “ it didn’t read”. Picked up the car (no charge because they didn’t do anything ) drove car home. Hooked up a $70 auto zone scanner to it! Worked just fine. (Still not fixed) won’t be suggesting them to anyone, they seem like they just want to change oil and put wheels on. Since I can’t reply to the owner I’ll edit it! the mas was still plugged on the air box in the front floor board. If you cared to look. Instead you gave a “we don’t want to touch it” lazy. I’m disappointed in the fact that you didn’t try.

5 Stars! My VW Tiguan had some serious issues. Browns Mill auto on Roan Street was gracious, helpful, honest, and fair with pricing. I will use them again.

Just went to Browns Mill Auto and Diesel for the first time, and all the reviews are right, they checked a problem that the dealer said was an issue ( that cost $300.00 at the dealer) to diagnose and showed me that that diagnosis was incorrect. And save me a lot of money. And did it for Free..... They have my business for now on. Thank You .

These people are awesome, you won't regret going there....

Have taken our 2019 BMW X3 xDrive to Browns Mill for routine maintenance and other repairs. Entire staff was customer focused and persistent, including seeking technical info, in resolving maintenance and repair needs.

Excellent service, very competent employees, and competitive prices. I recommend them highly.

First time bringing my truck to them and I was completely happy. I was advised to call for an appointment I did, brought the truck in at the designated time and it was ready before the end of the day. They delivered the requested service and more. I'll be back !! Thank you Browns Mill !!

Browns Mill Auto has worked on my personal vehicles as well as my work trucks for years. They always do a great job and turn around is quick.

I stopped by Browns Mill Auto Repair without an appointment, and they went above and beyond to help me out. The staff was friendly, professional, and didn't hesitate to assist, even though I wasn't scheduled. I highly recommend this shop for their excellent service and willingness to go the extra mile. Thank you!

This may be a bit long but it is worth reading if you are looking for a great auto shop. I gave my son my Dodge Durango when my disabilities became so bad that I could not drive anymore. He started having things go wrong with it but never seemed to catch a break to come up with enough money to get the problems fixed. Finally he brought it in to have one of the issues fixed. The following week he was going to have the brakes fixed when he got paid again. When he got there that morning Zach had heard the brakes badly squealing and checked them for safety issues. They were so bad that Zach was concerned with the safety of my son above anything else. He ended up giving my son an estimate and for the next few hours we went crazy trying to come up with enough money for the brakes. The first issue, which was replacing the whole headlight assembly, would have to wait. We finally came up with $944 (It needed a lot done) and had the brakes fixed, which was supposed to be done the next day but Zach was able to get it done that same day. Now it gets to the amazing part...to our complete surprise Not only was the cost a little cheaper but the brakes were fixed, the headlight assembly was fixed and there was a brake light bulb out and that was fixed also. Zach charged my son for the brakes but did not charge him a dime for any of the other issues. The headlamp assembly was going to cost around $400 plus the brake light bulb on top of that. I was in total shock that someone who never met us was so willing to help a person in a time of need. My son could not catch a break for months, but that one extremely kind act made up for all of that time and stress that life sometimes throws at you. If you want a great shop to go to where you will be treated right and at a fair price with great people, Browns Mill Road Auto is that place. I know you will be happy with that decision. It is the best auto shop I have ever been to. Thanks again Zach and everyone at Browns Mill Rd Auto. I will never forget it and I am sure we will see you again when the Durango has another issue.