Excellent customer service very knowledgeable of my car.
Great service kind and very helpful the price was more than fair.
Thank you Browns Mill Auto & Diesel! I can't say enough about Zak and the Browns Mill Auto & Diesel Team!! I am an out of town customer looking to make a long distance purchase of a Lexus with a local Dealer in Johnson City, TN, and sent the car in to Browns Mil for a Pre-Purchase Inspection: (i) they were professional, knowledgeable and prompt; (ii) they diagnosed several mechanical and cosmetic issues with the car that needed urgent repair and/or were deteriorating and inconsistent with the quality and history of the brand; and (iii) their PPI report was clear, comprehensive and easy to digest. As a result, I did not purchase the vehicle and most probably saved myself between $10 - $15K, as well as a 11 hour round trip! Thank you Browns Mill Auto & Diesel!
If you are looking for honest, thorough and skilled professional to troubleshoot any mechanical problems your vehicle may be having, Brown’s Mill Auto & Diesel in Johnson City, TN should be your “go to”!! They’ll even tell you if NOTHING is wrong and won’t charge you for evaluating your concern!!
While on Vacation our engine blew in our car. AAA towed the car to Browns Mills. They stayed in contact with us and fixed our car within 2 weeks. The car made it back to Ohio and is still running!! Thank You Browns Mill!!!
Alex and his crew worked amazingly with me while trying to get a warranty company to cover the expense for my 2019 f150. They didnt charge me for the diagnostic test and stored my truck while waiting on the insurance company. They fought for me with the insurance company until I finally had to drop the insurance company. They are hard working people, they care about their customers, if theres a problem after they work on your car, they will do whatever it takes to get you back on the road. Theres not another mechanic shop I truly trust outside of Browns Mill Auto !! Thank you Alex and crew!!
5 stars, again, and again! Thank you All, for the convenience, with the quality work! Also, for helping me with the FJ's serpentine belt, quality service, and convenient pickup, as well! Excellent!!
They’re up front and transparent about everything they do and they deliver on what you pay for. It’s a great place that I won’t hesitate to call again when I need to
Excellent service!
Very honest and reliable mechanics. Definitely our new go to for auto repairs!